Frequently Asked Questions
How do I wash and take care of my Grommies sheepskin boots?
To keep the boots in top condition we recommend that you treat them before use with a Woolskin Protector, to seal against dirt. Wipe clean using luke warm water with a recommended wool washing powder.
Grommies boots are resilient to basic weather conditions but they are not waterproof.
Please do not:
- Put in the washing machine
- Treat with fabric conditioner
- or dry in artificial heat or direct sunlight
How do I know what size to buy?
Please note that the woollen fibre will mould itself to the individual shape of each foot. Once worn the fluffy sheepskin will flatten down to give an individual fit.
How long will my order take to arrive?
We offer a choice of delivery options: Royal Mail’s 2nd Class Recorded Delivery Service will be delivered within 2-4 working days of confirmation of your order, Royal Mail’s 1st Class Recorded Delivery Service will take 1-2 days and for when you really need your delivery guaranteeed we offer Next Day Delivery. For our delivery service please note that a signature as proof of delivery is required. For customers outside the UK – delivery is charged at £10 per item.
If a boot is out of stock, can I reserve a pair?
If you drop us an email at firstname.lastname@example.org indicating the size, colour and quantity you require – then we will email you as soon as stock becomes available. You will then need to purchase the boots on line.